The Ingka Group, which handles retail operations for Swedish furniture giant Ikea plans to open a global office at Bengaluru. The office will operate within the Global Business Operations , Digital, and Centres of Expertise (CoE). This will help the group streamline, simplify, and standardise ways of working and operations, while diversifying the overall digital footprint, it added. In addition, the Centres of Expertise (CoE) will provide leadership, best practices, research, support and training, it added.
Besides Bengaluru, Ikea Retail has GBO in Poznan (Poland), Shanghai (China) and Baltimore (the US). GBO is a capability and service organization, responsible for implementing modern tools to meet growing business demands as well as to increase employee satisfaction.
A part of Ingka Group, Ikea India opened its first store in Hyderabad in 2018. Besides, it has an online presence in Hyderabad, Mumbai and Pune. Its second store in Mumbai is under construction. The company plans to open smaller format city centre stores and expand its online presence in other Indian cities in the future. Its aim is to reach approximately 100 million consumers in India over the next few years through a multichannel approach.
Ingka Group is a strategic partner in the Ikea franchise system, operating 380 Ikea stores in 31 countries. Ingka Group has three business areas: IKEA Retail, Ingka Investments and Ingka Centres.
