Customer and staff data breaches are investigated by ABFRL

Customer and staff data breaches are investigated by ABFRL

17 January 2022, Mumbai:

With the help of forensic security professionals, Aditya Birla Fashion and Retail Limited is probing a data breach on its platform. Over 5.4 million email addresses and phone numbers from the company's database were released online as a result of the breach.

The company has maintained that the data breach and ensuing investigation will have no impact on its business or operations. A group of hackers known as 'ShinyHunters' made the email addresses public, according to ET Bureau. 

"ABFRL is investigating an information security issue involving illegal access to its e-commerce database," an Aditya Birla Group spokeswoman stated in a statement, according to the Press Trust of India.

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"As a precaution, the company has reset all customer passwords and enabled OTP-based authentication, as well as taken further steps to secure access to customer and employee information."

Personal customer information such as names, phone numbers, dates of birth, addresses, order histories, credit card details, and passwords was also included in the public data, according to sources.

Customers may face additional problems as a result of the vast amount of information given if others utilize it for fraudulent purposes. ABFRL employee information was also exposed in the data breach, including salary information as well as personal information ranging from religion to marital status.

According to the company, ABFRL operates a wide range of fashion brands and has a shop network of 3,264 outlets across India, including roughly 26,841 multi-brand outlets.

 

 

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