Fluent Commerce India: Legacy order management practices

28 July 2022, Mumbai:

About Fluent Commerce:
Fluent Commerce is a global software company focused on distributed order management for omnichannel merchants.

Owing to supply chain 4.0, customer expectations are growing by the day. They demand for availability of items, range of selection, and quality; both during shopping and shipping, resulting in an increased emphasis on customer experience.

While several retailers are tapping into this new era of customers, those stuck to legacy systems are losing a huge percentage of their business to their competitors.

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Customers are essentially looking for a reason to keep coming back to a retailer. This is defined by their experience from the time they place their order to delivery and beyond.

Moreover, according to a study by Zebra Technologies, companies following traditional warehousing practices risk losing warehouse employees to companies that follow automated systems.

A flexible, scalable, accurate, and fast order management system is a one-stop solution to most of these concerns.

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